How do you get back into tspoonlab if you forget your password?
If you forget your tspoonlab password, you can request a new one from the sign-in screen. tspoonlab doesn’t send you a link to reset it: it emails a new password straight to your user’s email address. Sign in with that password, then change it to one of your own.
Any tspoonlab user can do this. You don’t need any special permissions: just the email address you sign in with and access to that inbox. This article shows you how to request the new password, sign in with it, change it, and what to do if the email doesn’t arrive.
Request a new password from the sign-in screen
You request a new tspoonlab password from the sign-in screen, with your user’s email address in the "Email" field.
Go to the tspoonlab sign-in screen at https://app.tspoonlab.com/recipes/app/_/login.
In the "Email" field, enter the email address you use to sign in to tspoonlab.
Click "Forgot your password?", below the "Sign in" button.
Check the message at the bottom of the screen. It confirms that tspoonlab has sent a new password to the email address you entered in the "Email" field.
📌 Note: enter your email address in the "Email" field before you click "Forgot your password?". tspoonlab sends the new password to the address in that field, so check that it’s your user’s email address and that it has no typos.
Sign in to tspoonlab with your new password
To sign in to tspoonlab after requesting a new password, copy the password from the email tspoonlab sends you and enter it on the sign-in screen.
Open your inbox and find the email that tspoonlab sends from [email protected].
Copy the new password from the email. The email shows your tspoonlab credentials: your email address as the user, and your new password.
On the tspoonlab sign-in screen, check that the "Email" field shows your email address.
Paste the new password into the "Password" field.
Click "Sign in". tspoonlab opens with your user.
If tspoonlab doesn’t let you in, copy the password from the email again, with no spaces before or after it, and repeat steps 4 and 5.
💡 Tip: copy and paste the new tspoonlab password instead of typing it. That way you won’t mix up similar characters, such as a lowercase “l” and a capital “I”, or the number “0” and the letter “O”.
💡 Tip: once you’ve signed in to tspoonlab with the password from the email, change it to a password of your own that you can remember. The section “How do you change your tspoonlab user password?” shows you how.
What if the email with your new tspoonlab password doesn’t arrive?
If the email with your new tspoonlab password isn’t in your inbox, check these points:
Search your email for messages from [email protected], including your spam or junk folder. To stop future tspoonlab emails ending up there, add that address to your contacts or safe senders.
Check that the address you entered in the "Email" field is your tspoonlab user’s email address and that it has no typos. If it isn’t, request the new password again with the correct address.
If you still haven’t received your new tspoonlab password, message the built-in Support Chat in the bottom-right corner of the sign-in screen. Our team will help you get back into your account.
How do you change your tspoonlab user password?
You change your tspoonlab user password from the "Options" menu, with the "Change password" option. To change your password, you need your current one, such as the password tspoonlab sent you by email.
Click "Options", above your user name in the top-right corner of tspoonlab.
Select "Change password".
In the window that opens, enter the password you signed in with in the "Current password" field. If the password isn’t correct, tspoonlab shows a warning in red.
Enter your new password in the "New password" field.
Enter the new password again, exactly the same, in the "Repeat password"field.
Click "Ok" to save your new password. From then on, sign in to tspoonlab with your new password.
📌 Note: to change your password from "Change password", you need your current tspoonlab password. If you don’t remember it, request a new one with "Forgot your password?" on the sign-in screen, sign in with the password from the email, and then change it from "Change password".
Does your new tspoonlab password also work in tspoonFast?
Yes, your new tspoonlab password also works in tspoonFast. The tspoonFast app uses exactly the same credentials as tspoonlab: the same email address and the same password. You don’t need to request a separate password for tspoonFast. When you change your tspoonlab user password, sign in to tspoonFast with the new one too.
Still need help?
Click the built-in Support Chat in the bottom-right corner of your screen and our team will get back to you.